624 Back From S&W
As I posted earlier, I sent in my Model 624 to be checked out for a faulty cylinder. It was received by S&W on 11/20 and it was returned on Christmas Eve. I have to admit I was excited that I got it back and that there were no problems. A form was included in the box that stated that it had been examined and adjusted to our standards. Basically, "Inspected/Tested & Passed".
I have to say that the process was not easy. After I sent the gun in, I made many calls to customer service and rarely got the same answer. I would highly recommend that S&W improve their tracking system. This should include an extensive data base of all guns returned for recall or repair/modification. IMHO this would be very cost effective and of value to the customer/collector.
However, I'm glad I sent it in and I can confidently shoot it and, some day, pass it on to the next shooter with no worries about its strength.
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