Call customer service and get a return label. The finish on the front of the cylinder is critical, and what you have isn't right. The factory normally fires three rounds (sometimes more) and they don't clean the gun. There will be black rings around those charge holes. What you have isn't residue from firing. Looks like the finish is flaking. Slowest downloading pics I ever saw. Is it just camera quality, or is the black finish on the frame bubbled or quilted? Should be smooth.