Yep, still nothing. I was just fooling around with it again a minute ago. There must be something internally wrong with it.
The lady from Insight called me back. I told her what was going on and she thought the batteries were in wrong. But it stopped working before I ever took the laser module out for the first time. The new batteries won't work either. I tried different orientations with the batteries just to make sure and still nothing. You also have to make sure, when reinserting the module, that you hear a click before you tighten the screw down. I found this out on my own, but she mentioned it also as being a possible reason.
She said she would check with the tech people about a possible solution and would call me back.
She also said its a misprint in the owners manual about contacting them with issues. Your supposed to go through S&W even with laser issues. I'm sure as "simple" as this thing is it would be easier to just replace it than fix it.