Quote:
Originally Posted by ccbricker
Same problem. Bought the BG380 and had to wait for a couple of weeks before I could get in the range time with it. Laser worked fine before I shot it. Went to the range and after 35 rounds the laser just quit working. I took it home and pulled it out to see if the batteries had worked loose.  . Laser is dead as a doornail. Sent an email to S&W to return it and pulled the Kahr PM9 back out of the safe for now. I will follow up with SW's response.
Laser aside, for the few rounds I ran through it I like the gun. Recoil was easy to manage and it was accurate for me. |
Finally received a response from customer service at S&W from Wayne. He is telling me (with a short sentence) to call Insight to get this resolved.
That may end up being the best way to go but for some reason it annoys me. I did not buy anything from Insight, I bought it from S&W. If you buy a new car and it gets four flat tires when you pull out of the parking lot you wouldn't call Goodyear. I expected better out of Smith.