I sent a brand new Ruger Super Blackhawk Hunter .41 mag back to the factory for a shopping list of gripes. Since I special ordered it , I was stuck with it. I sent them a letter with my list of gripes. They wanted to see it , sent a pick-up tag , and after several weeks(!) , agreed that it should have never left the factory. They informed me that since it was a special run and sold out , it might be awhile till they could build me a replacement. I said no problem as long as the final result was worth the grief.

It wasn't!

The replacement was only marginally better than the one I sent back.