I have sent my BG380 back to S&W for repair of hard to activate laser switch twice. Each time they sent me a new clip which was nice but did not fix the switch. So I called customer service again only to be told that the switch is supposed to be hard to turn on and that it should be activated with the thumb nail! Never mind that that makes the laser totally impractical for self defense!
I have read the various fixes on the forum but think that S&W should be making these switches work properly. Has anyone had any success with S&W fixing the switch? Has a modification been made to newer models? I haven't sent the pistol back for a third time after the S&W rep told me they were supposed to be difficult to turn on.