As with most of the folks here I to believe it could go either way, that is why I said disappointed and not angry. I asked the sales rep to adjudicate it with his superior and he came back and said what the company position was; I promptly provided my credit card and thanked him for his effort.
I can afford it and it is a relatively minor cost, but it is not what I am used to when dealing with gun manufactures. I once bought a Weatherby Vanguard used and it grouped terribly, even after I glass bedded the stock, modifying the gun and voiding any hope of a warranty, the Weatherby folks promptly rebarreled the rifle, after chastising me for the bedding. I still have that gun today.
If interested here is what S&W says needs to be repaired:
Stop won't hold, replace cylinder stop and hand.
Last edited by Sabre03; 02-22-2011 at 08:42 PM.
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