View Single Post
 
Old 04-27-2011, 09:16 PM
GKC's Avatar
GKC GKC is offline
US Veteran
Absent Comrade
 
Join Date: Feb 2010
Location: Texas
Posts: 5,143
Likes: 3,701
Liked 5,261 Times in 1,885 Posts
Default

Last night I found a e-mail address for one of the senior officers of S&W on their corporate website, and I sent an e-mail outlining my issue. I wasn't really expecting a direct response, but maybe eventually I'd hear from someone. Well, today I got an e-mail from the officer, apologizing for my experience and saying that my magazines had been shipped today!

It's too bad it wasn't handled sooner, but I am impressed that the officer took the time to check personally and respond personally.
Reply With Quote