S&W usually does not admit problems over though phone. Even when we had daily posts of 15-22s firing OOB a year or two ago, Customer Service claimed they had never heard of this issue before when people called. There was never a recall or admitted problem.

If they ever do decide to improve the firing pin, they will likely do it without telling anyone and the new pin will just appear in new guns. I don't think this problem is big enough right now for them to care.