I've bought 3 686's, 629, 57MG, 19, 642, 642 CT, 2M&P's, 1911PD, 908S, 6906, a M&P rifle and a few others, I'm sure have slipped my mind in the last couple of years. One 686 went back for a timing issue and was fixed and returned in around 10 days. I say that's a good QC record, I would also say it's a large enough sample size to cast doubt for me on claims of people consistently getting bad guns from S&W.