Thread: Smith and Wesson Warranty Turn Around Time?
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Old 04-01-2012, 06:38 PM
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Mosinguy Mosinguy is offline
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Quote:
Originally Posted by ladder13 View Post
Have they acknowledged receiving the gun? They send a letter with a work order number and status. You can call CS with either the work order # or serial #.
They send the gun back without warning, or at least that happened to me 2X.
They haven't acknowledged it, but the FedEx email I got said the shipping receiving manager signed for it

Could it just be that since they are working at capacity (being an election year and all) they didn't send me anything?
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