Had many tell me the same thing, they love the Kahr, I can't really say its a bad gun and to be fair my problems were minor, but Kahrs Customer Service in my opinion sucks. My feeling is if Kahr will throw a customer under the bus for an 8 dollar recoil spring what happen if I really need them to step up to the plate. Where will they be when a frame cracks and there is not a poly gun that has not had a frame crack. I may never need CS on a large scale but if they are not there in the small things they will not be there in the large things.