It's human nature to complain. We get our hopes up in anticipation of a new toy and then our dreams are dashed against the rocks. We also try to warn friends to keep them from similar problems or to punish the wrong-doer thus getting even without severing heads.

In days gone by, complaints were heard around the wood stove at the hardware store where you bought your gun, and passed on at the water cooler. They pretty much stayed in the local area unless your sister-in-law's brother was in town for the holidays then he could relate his mailman's hairdresser's cousins experience...

Now we have the internet with lots and lots of wood-stoves.