There is not a "best" press. There are personal preferences and some consider their preference to be "best". I have the 550B and RCBS Pro 2000. I have a preference for the 2000. It has five stations, strip primer feed, and I have added the auto-advance option. I have never needed customer service for either so I can't comment. Eventually I will sell the 550B; the 2000 simply fits the way I work; I am comfortable and confident with it.
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