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Free shipping is on case bulk orders only, therefore it is not a LIE. Maybe you should take some time to learn to read English before expressing your dissatisfaction at every opportunity.
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The part of their response I placed in bold leads me to believe the OP and that company have had more than one run in already, probably many! If this is a patten it's possible the company wants no part of him any more.
Like said above, if I were called a lair outright I would not react well either, especially if it's happened more than once. (but we are only hearing one side)