Quote:
Originally Posted by RobsTV
Don't be too turned off by their timeline for repairs.
They will indeed rush it back ASAP.
Giving exact timetables can cause more problems than saying nothing.
Couple months ago, my Shield 40 only took 4 days for them to correct 4 issues with it, (mag drop, short front sight, hanging off the left rear sight, trigger job, all free under warranty).
At least you can be thankful you do not have another popular handgun from a different company, where they require 6 weeks after receiving weapon before they even start to look at it, and phone calls prior to the 6 week time always end with, call us after 6 weeks.
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I'm turned off by the whole experience. This is a fairly simple fix, but instead of finding an ejector and sending it to me to install, I have to send the pistol back. If the pistol needed repaired I would be o.k. with it, but it doesn't need to be repaired, it needs to be completed. I'm very frustrated right now because that wasn't the answer I was expecting from Smith and Wesson. Thanks for the reply.