It's often been said that more often than not, more than 95% of "gun problems" are eventually diagnosed to be "shooter problems" ...
Having been a LE firearms instructor & armorer for a fair number of years, I've certainly had more than ample opportunity to "fix" many more "gun" problems that were
really shooter, maintenance or ammo problems.
Cleaning a new pistol (which means also cleaning the magazines), inspecting it for any obvious defects (or left-over crud, debris, etc from production
) ... and
properly lubricating the pistol ... and then using good quality ammunition made by one of the major American ammo companies ...
and using a good grip technique (especially when using a plastic gun) ... can go a long way to someone having an enjoyable range experience with a new gun.
New shooters? New plastic gun? (Or, simply mediocre, occasional shooters "new" to plastic pistols?) Using "budget" foreign ammo?
I'll go stand somewhere else ...