Palmetto State Armory problem
Has anyone here had a problem recently with Palmetto State Armory ignoring them? I placed an order for ammo back on February 10th. I waited more than two weeks for the order to come, only to find out half my order was missing. I got an email follow up saying the items were backordered. I don't do backorders, so I contacted them three times by email, waiting a few days in between just to give them a chance to respond. Then I called and sat on hold for 45 minutes before finally giving up hope of ever speaking to someone live.
Palmetto's website specifically states that they have a "no backorder" policy. They charged my card for $150 in ammo I may not see for a very long time. I realize with all the craziness that these companies are very stressed, but I have given them weeks worth of leeway here. My emails have all been polite requests for a refund, so it's not like I went off on them or anything.
|