I haven't dealt with Beretta in a couple of years, but my last experience with their customer service wasn't positive...and unless it's changed, they don't have a lifetime warranty.

I much prefer to buy new guns from companies like S&W, Ruger, and Springfield, who have great CS, lifetime warranties, and they pay for shipping.

That being said, sometimes another manufacturer has a gun that works best for you...and then you just have to take your chances that you won't need CS. Many people never do...but if there is anything that can go wrong with something I buy, it usually does.