Update. (9-19-2014) I just sent my BG380 to SW for repair, after talking to Joe in customer service.

Just FYI, the gun was manufactured in March of 2013 according to a serial number lookup by Joe from SW customer service. This should give some idea of when the manufacturing issue occured.

S&W says they'll have it back to me in two or three weeks.

He confirmed that the mag release issue is a known manufacturing problem, and that they have a fix for it. He told me that when I get the gun back, that the mag release would be much stiffer...much stiffer and that I would no longer have a problem with the mags unlatching.

I will post as soon as I get the gun back and let you guys know what I think about the fix, relative to its previous state.

So, look for something around the first week of October, if I'm lucky.

Until then...

Ed