Quote:
Originally Posted by Barrie
Larrykay Welcome to the forum. What would you have the rep do, send you a mailing tag for you to ship it back. Gone for 2-3 weeks for them to just screw the screw in? There was no damage done at all and the gun probably will shoot fine. You are actually lucky as many posters cannot get the screws out at all. Put a no.61 o-ring on it when you re-install the screw in the gun and it will stay locked up until you take it out to clean it.
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Apparently you didn't get the gist of the post. If I was running a company or worked for customer service I would have at least asked for the Serial number and then go back to the production time and find out who was responsible for the final QC. No I didn't expect them to send me a return label and have them put the screw back in. As for the #61 o- ring Idea. I really don't think that a customer should have to figure out there design flaw or how to fix it.