I just checked both of mine, 41 and a 46 and they are polished on the face of the feed ramp. I would not hesitate to let the Big shots know about this problem as the factory is not going to get any better unless folks Scream like heck There is no excuse for this at all with what this product costs and the time delay is also extremely POOR SERVICE also. I personally would ask for the Pres of the Company and give him a earful. He can speed things up and have the job done correctly for you which he should do.