A Good Pres of any Company will listen to any and all calls wether good or bad. Its the true way of knowing whats really going on within his company. If he's worth anything at all in his job then he should take this ph call for sure. I spent 7 years working in a big office for a major corp as the big guys chauffer. A Good leader wants to know what is going on as its his job to be on top of all problems like this especially when they take so long to resolve. This is something the stock holders should demand.
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