Sad news from the S&W customer service department
I just spoke with S&W's customer service department to ask why authorized warranty repair stations other than the factory were no longer listed on the Smith & Wesson website. I was informed that Smith & Wesson has withdrawn all of them! Too bad, as some were highly skilled one man operations who had earned the trust of customers over many years. It was comforting to know the warranty repair would be performed by someone you knew rather than "luck of the draw".
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