Quote:
sjs wrote:
I received it back today, repaired and with no charge for the work.
Not only did they repair it for free, they apparently didn't let the holidays slow them down. Pretty amazing service in my view.
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Yeah, pretty amazing seeing as Redding's Customer Service still hasn't responded to an e-mail inquiry that I sent them in mind-December.
I can afford to pay extra to buy 100% USA made products and I am willing to do so where there is value in doing so, but there's no reason to buy their products if Redding, like Lyman, won't even respond to e-mails or letters sent via the U.S. Postal Service.