I bought this new through
Guns for Sale | Online Gun Store | Grab A Gun. I've bought a few guns through them over the past couple years and always had great results.
While I don't expect them to intricately inspect every firearm - if they took two seconds to open the box and just look at it they could have caught this.
The action, bore, and even the trigger are good to go.
I was afraid if I rejected it that Grabagun might say I had to take it up with the manufacturer - and I'd have a bigger headache. I will send them an email letting them know my disappointment.
I've heard great things about S&W customer service and I'm anticipating they will make this right.