After 7 Rugers, I also bought my first S&W a few months ago, a 686 Plus 3" with the unfluted cylinder. I heard so many things about canted barrels, etc, when I got the gun at my FFL, I was so happy the barrel wasn't canted, I missed a nice size gouge on the lower barrel. I noticed it when I got home, and called S&W right away. They were polite, and sent me an address label (free shipping) to send the gun back. A few weeks later the gun came back, and everything look great! I could tell they went over the whole gun. Its my favorite gun!

I have to admit your turn line looks pronounced as mod29 pointed out. Bottom line, you paid for a NEW gun, and that thing looks really sad. Call and give S&W a chance to make it right.