To the OP, I'm sure S&W will do their best to make this right. Their customer service section is generally fair in warranty repairs and replacements.

They have a stack of FedEx shipping labels and aren't afraid to use them. Unfortunately, I've had to use my fair share of their labels in the last 3-4 years to correct similar issues.

Ignore the suggestions that you are somehow at fault for not catching these problems at the time of transfer... It happens. Regardless of your level of inspection, IMHO this revolver should not have left Springfield in this condition.

Good luck and let us know how it turns out.

Edmo

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