Quote:
Originally Posted by hammerfired
Wow, it's hard to believe that a QC person actually looked at the condition of this firearm and let it leave to be sold.
Hope S&W gets you fixed right up OP and throws in a little langniappe for your trouble. It is a good example of why I don't buy any gun I can't examine personally.
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...that S&W now uses the customer for QC. If it doesn't come back to the factory, it's a good gun. Otherwise, they'll fix it.
I'm really sorry that your first experience with S&W is that poor.