I feel your pain. A revolver costing as much as a 617 should be expected to work and work well, right put of the box. Mine didn't. My new 617 had failure to fire problems and after checking everything I could check and not finding a remedy, I had to contact S&W and return it to them for repair. S&W customer service was great. I phoned them a couple of times to check on the status of the work and was courteously kept informed. S&W replaced the strain screw and firing pin. From the time I handed my gun to my dealer to send it in until I had it back in my hands was exactly 12 days. It has been flawless ever since. It's hard to beat that for service!

You have the top of the line S&W .22 revolver. I would let S&W repair it and then enjoy your new gun when you get it back. If you like it as much as I like mine, it will become your number one range gun.

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"In God We Trust"