I ordered several from them, in one order, just a few months ago. I received them all, in just a week or so.
I did call them, I think I remember they have certain hours listed that they will answer the phone.
It is a small shop, in a small town. All I can say is, if you don't like the way they do business, then don't engage with them. They will either change, or they will wave bye-bye on the driveway.
However, life here in Okie-land is not exactly like Hooterville.
We do have most of the modern conveniences. We just use them more slower (yes, more slower) than other places.
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