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Old 04-12-2017, 11:37 AM
dmfracer dmfracer is offline
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Default Brand New M&P 9mm Shield will not go into battery

Got home with my brand new M&P 9mm Shield - I loaded up a magazine and tried to put the gun into battery. The slide would not go all the way forward.

I called S&W Customer Support - their idea was to clean the gun since I hadn't done it yet. I cleaned the gun. (It wasn't dirty - no grease or gunk in the chamber). I asked the customer support rep if they test fire every gun at the factory, which he said they do - 2 mags worth. I'm not sure how the test fired this one?

I think they didn't machine the chamber deep enough so when the shell casing seats, it's not in deep enough.

Does anyone know how deep it should be?

S&W has told me to ship it to them and they will look at it.

Pictures of the issue:
























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