Second trip back. This revolver was a lemon. I should not have accepted it at my local FFL for the transfer. We couldn't get the crane to open. We messed with it for ten minutes before I slammed it on the counter to get the cylinder down. S&W changed a bunch of parts and opened the forcing cone A LOT. The thing won't group and is tight on several cylinder holes. I took it to my local range and the gunsmith there said the rifling in the barrel didn't look complete. He shot it and was amazed at how bad the trigger was. He couldn't get it to group either. When the revolver is empty everything works smoothly but put some rounds or snap caps in it and it tightens up.
He gave me the email of the local S&W sales rep and I told him what had happened and sent him the paperwork from S&W from the first trip back. We sent the revolver back in again.
I'll post what happens next here.