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Old 05-09-2017, 04:01 PM
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markeb markeb is offline
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Join Date: Jul 2010
Location: Prowd Kentuckian
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Just wanted to give a couple of positive comments about Customer Service. First to Smith & Wesson for providing the upper side plate screw that I realized was missing after I got home. I called them the next day and had a new one within 5 business days at no charge. My eyes are getting older, don't know how I missed it. Secondly, I called Lew Horton Distributors and talked to Earl Minot who verified it was #26 of 250 and would send me a letter to verify. Now that's what I call very impressive Customer Service to both. Thanks for all the likes and compliments.

Mark
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