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Old 05-17-2017, 02:42 PM
USSR USSR is offline
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Default Smith & Wesson Customer Service Report.

Guys,

About 2 months ago, I discovered that I had a problem with my hammer nose bushing being recessed to the point that upon firing, the primers would back out into the recess in front of the hammer nose bushing, and impede cylinder rotation. On the advice of several guys on this site, I sent my S&W Model 25-5 back to Smith & Wesson to have a new hammer nose bushing installed. I am happy to report that even though this is their busiest time of year, I received it back in just 2 month's time. They did a great job, and it appears I got a freebie; inside the box with the revolver was a card stating: "Super Tuned Action by the Smith & Wesson Performance Center, Retail Value of this Super Tuned Action is $89.00". A big "Thumbs Up" to Smith & Wesson.

Don
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