If that's true it's certainly a lot different than the treatment I got from SA. I bought an .40 caliber XDm pistol from a LGS for a seriously discounted price because it had serious feeding issues. I figured SA would help me out even though I bought the pistol used and it was old enough to be out of warranty. And they did. SA fixed it and they did it for free. I only paid to ship it to them. I got it back in about a month too which was pretty amazing.

That is my carry pistol still after about 5 years. It shoots and handles great. It isn't as accurate as my Sig but few pistols are. It's plenty accurate enough. And it holds 16+1 rounds of .40. That's pretty hard to turn away from.