Originally Posted by NevadaBob

Seems like the higher ups @ S&W would give you a call. I recently bought a Charter Arms Pitbull 9mm revolver and had a few questions. I whipped off an e-mail. Two hours later, the owner & prez of CA, Mr. Dick Eckert (sp?), calls the house and chatted with my wife re my questions. Maybe a S&W rep will read this and do likewise with you. Losing a customer is not a good thing!