Quote:
Originally Posted by UncleEd
El Paso is notorious for long waits and
a lack of feedback to its customers.
It's been that way for years.
I have a few of their holsters and like
them very much but if I was in the
market for new leather, I'd go elsewhere.
A great past reputation can only go so far.
For Western crafters, plenty of other makers
are in the business, some catering to SASS,
Single Action Shooting Society (Cowboy Action
Shooting).
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What do you consider a reasonable wait for a custom holster?
Their site says four to eight weeks. I received my most recent order in five. My VM was returned the next day.
Thanks to the web, just about any artisan shop with a reputation for high quality work is going to be seriously backed up.
You can’t hire nine women and produce a baby in one month.
As to customer communications, I prefer they focus on building quality leather goods than blowing sunshine up my butt.