Thanks for the follow up, Noro! You would be surprised how many times someone comes on this forum, drops a bomb, and then is never heard from again. You handled this very well.

If I were in your shoes, I wouldn't let this drop. I would kick it up a level or two by finding out who is in charge of Quality Control at Winchester and send the information to him. You could send copies to Engineering, Management, even the CEO. You don't have to be peevish, just let them know that you are perplexed by the "Don't Know / Don't Care" attitude you have encountered, especially since this is potentially a safety issue. If you still get little or no response, you may want to contact the NRA. They publish letters and / or may assign someone to investigate this who will not be ignored.

E-mails may work fine, but sometimes a hard copy letter gets more attention. Your call. Good Luck.

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