I know it's a tough thing to have a firearm not work or not be perfect from the factory. I have bought cars, trucks and tools with defects, and I take it in or send them back with little more than a bit of annoyance, but with my guns, I demand perfection. I might chip, nick and ding them myself, but I don't tolerate them coming that way from the factory. I don't care if it's Springfield, S&W, Wilson or Brown. I expect perfection. There a few things at play here, one is the eye appeal aspect, next is investment aspect, and last but not least, the darn thing may have to defend you or your family. I hope you get satisfaction Mister_D. I mess up my stuff enough all by myself, I don't need them coming that way.