Quote:
Originally Posted by jhnttrpp
Mister D, where are we on this problem. What did Smith say. Is it on it's way back.
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It's now 6/23. All that needs to be done is make a call to to the factory. Not gunsmiths or 'service centers' because they don't exist any more. If ONLY happens at the factory.
By Telephone:
(USA) 1-800-331-0852
Mon-Fri 8:00AM-6:00PM Eastern Time
By Mail:
Smith & Wesson
2100 Roosevelt Avenue
Springfield, MA 01104
They can be contacted by email, but these are by far the better ways.
If you call them, I'm sure that they will send you a shipping label with simple instructions for getting the gun back to the factory. There are a few special regulations since the item being shipped is a gun.
Please keep us advised as this is most interesting and serious to us Smith and Wesson customers.