Quote:
Originally Posted by spistols
I contacted S&W. They said to send it in to fix. However, wait time with the 2 week summer shutdown is over 8 weeks.
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Holy cow! I just sent my new Model 69 in to repair cylinder gap and hope it's not going to be 2 months or more before I see it again!!! They didn't mention any time frame.
The last employee who assembled/inspected it it should have to sign off on it and if need be stay after work to fix it when it arrives....NO VACATION for you until it's repaired and out the door!!!!!!!!