Factory is easy to deal with.
Call customer service and get prepaid FedEx label sent via email.
Put gun in case, take to FedEx.
Hand clerk printed label.
Select FedEx box (prepaid).
Give clerk cased gun and box.
You are done.

Inspecting revolver? Check that the barrel is not canted to your satisfaction. Open and close cylinder. Dry fire if possible or cycle the action using your thumb to keep the hammer from hitting hard.
63-5 is a great gun. With 22 ammo now abundant and reasonably priced I've been shooting the daylights out of mine.