Quote:
Originally Posted by kthom
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Rotten luck for you with yours, and worse that S&W didn't stand behind it for you! I assume the factory fixed yours for you and charged you for it or is it still busted or fixed by someone else? Just curious.
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They wouldn't repair it. They wanted to replace it at my cost. They "offered" me a new replacement for a higher price than what a new purchase would cost from an online retailer like Sportsman Outdoor Superstore. I said no.
They held the pistol for four weeks after they told me they wouldn't fix it. They sent the parts back last week. No gunsmith notes. Nothing. Just the parts. My next step is to file a complaint with the MA Attorney General Consumer Protection Division. Doubtful it will go anywhere, but good to get it on record.
I have another 642 that's never been a problem. I have other Smith's, revolvers and semi's, that haven't been a problem. I'm PO'd enough, if I replace it, it'll probably be with an LCR or a Charter Arms.