First off I'm by nature a HAPPY person. So I'm not just complaining because that's who I am. I'm complaining because I love the brand and hate to see this! I noticed this last night. It was loose while cleaning and no, those marks are not from me tightening it. For those that are going to pile on me, I know I can replace the screw myself. It's the principle. Why have they dropped from Grace so far? Why can't I share this with someone at S&W who will actually care? Surely there has to be someone in the company that would be upset that these things are get out. Surely there is someone other than a preprogrammed CS rep? From the beginning with the blast shield to the ending with this purchase. I've lost confidence in them and will buy with in my lowered expectations from now on. Smith and Wesson, not to mention Performance Center use to mean something so much to me. This is my first Performance Center Product.

Attached Images

IMG_20180917_084114.jpg (39.9 KB, 42 views)