Well, I shipped it last Friday and they signed for it Monday morning at S&W.

It took them until today (pretty much a week) just to send me an e-mail to say they had received it and were beginning "processing" it.

Not too impressed with that really !

I would have expected that in that amount of time, they should be able to have at least inspected it and examined the problem.

So, we'll see how the rest of this goes.