Originally Posted by Northener

Purchased a Bodyguard 380 Weds. 4 hour drive I got home, didn’t feel good, felt flu setting in. Set the firearm in its box on the countertop and went to bed. Well....two days later feeling somewhat better i opened the box, no seal, do not remember if they all have a seal of some sort or not. Firearm is in the stitched case supplied with BG, along with the two mags. Huh strange.... do they not put firearm in either the blue vinyl bag or paper? Anyway ....take the firearm out, this thing looks like its been used. Breach is dirty, feed ramp is dirty, muzzle has residue. Pop the magazine out.....orange follower is really black, ok...whats going on. Look at the other magazine, same thing orange follower is black as well. Field strip the firearm, definitely been fired more than test round Or two at factory. Paid new price, no mention of gun being used. Feeling very pissed off.

What should I do, contact Smith and Wesson? Dealer? Both?