Send it back...don’t sweat not being able to shoot it over the long weekend they’ll be many more times soon to use it...patience young man.

S&W has excellent customer service but I would emphasize in a polite and professional manner your disappointment over S&W’s shoddy workmanship if there is truly a problem.

I’ve been a proud owner of S&W revolvers for 40+ years...the darn smoothest double actions ever made!