Patience young padawon.
There is a pandemic raging outside, and the entire world has slowed way down. The fact that you can't have immediate satisfaction is the standard for everyone right now, so there really isn't much reason to write a novel about how you were done wrong.
Also, most members here really like S&W... obviously... and most members here think S&W customer service is pretty good. Between these two facts, I don't think you came to the right place for sympathy.
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Ban this man,
'89
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