I had a PPK at S&W for a recall some years back and it took them six months. And if you called them to find out what was happening with your gun they had no clue and couldn’t be bothered to find out. And it shipped on my dime, not theirs. Sorry about your experience. I know how frustrating these things can be, but it could have been much worse. All I can say is I’ve had two contacts with Ruger customer service and both were very fast and completely satisfactory.
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Everybody could shoot
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